Enterprise Content Management (ECM) is an umbrella term for the strategy, technology and method used to capture, manage, access, integrate, measure and store information. This term is now more associated with business process automation and content strategies than just as an ECM system.
Dematerialization consists in adapting the overall organization so that workflows are based on digital documents (i.e. files such as .pdf) rather than on paper documents. It requires to:
- adapt the infrastructure and the systems architecture to enable the dematerialization of paper documents (scanning) and the management of digital documents across systems and users;
integrate digital documents to workflows in order to automate the processing of embedded data
Business processes are automated, in whole or part, which allows documents, information or tasks to pass from one participant to another for action, according to a set of procedural rules.
Process automation and content management solution
The ideal ECM solution should include elements of each of the following categories:
Your ECM solution should be able to capture any file type from any physical location, and automatically classify your document.
ECM helps you to optimize your processes, driving efficiency by eliminating wasted time.
An ECM solution should allow you to access your important information quickly and easily.
Your ECM solution should integrate with all your business applications (Core Banking System, ERP, CRM, ...)
Your ECM solution should allow you to monitor and report on the information and activity within your solution, without involving IT or database administrators.
An ideal ECM solution will provide affordable redundancy of your data.